Receptionist (Maternity Cover)

Beechfield Medical Centre • United Kingdom • Human Resources
Part-time Mid

Description

This role shall be across Beechfield Medical Centre and Beechfield West Medical Centre - covering the hours of 08.00-20.00 , with occasional Saturday mornings.

The shift pattern we are looking for is:

Monday OFF Tuesday 13.00-18.30 Wednesday OFF Thursday 08.00-20.00 and Friday 13.00-18.30

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
• To have a thorough knowledge of all relevant Practice procedures.
• To work in accordance with relevant written protocols.
• To send practice notes according to protocol to Healthcare professionals and action responses in a correct and efficient manner.
• Process appointment requests for today and future appointments by telephone.
• Deal with visit requests in accordance with accepted protocols.
• Fax and photocopy as requested.
• Complete any other appropriate task as required by the practice management team.
• Receive and advise patients consulting with members of Practice Team.
• Handling completed repeat prescriptions to patient and checking names and address.
• Handling samples from patients and adding to triage list if an infection, or placing in box if labelled/bag sample.
• Providing new patients with registration forms, advising on completion and photocopying proof of address and passports.
• Process appointments requests for today or in the future from patients in person.
• Assisting patients in any way they might reasonably require – including but not restricted to – those with mobility issues.
• Have an appropriately comprehensive knowledge of the telephone system, during and after hours.
• Clear waiting room after surgery if no house keeper on duty.
• Ensure building security – have thorough knowledge of doors/windows/alarms, as well as opening and closing procedures for the practice.
• Any other task allocated by the practice management team.

Job Types: Part-time, Temporary
Contract length: 12 months

Pay: From £12.21 per hour

Benefits:
• Company pension

Work Location: In person

Application deadline: 30/01/2026