Key Call Centre Team Member
Full-time
Mid
Description
Customer Service Representative Role
We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients.
• You will answer incoming calls and respond to customer queries in a professional manner.
• Making outbound calls to follow up with customers as needed is also an essential part of this role.
• Providing accurate, valid, and complete information using the right methods/tools is crucial in achieving success in this position.
, Deal effectively with complex issues that may arise during interactions with customers).)To achieve individual performance targets and contribute to overall business goals.
We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients.
• You will answer incoming calls and respond to customer queries in a professional manner.
• Making outbound calls to follow up with customers as needed is also an essential part of this role.
• Providing accurate, valid, and complete information using the right methods/tools is crucial in achieving success in this position.
, Deal effectively with complex issues that may arise during interactions with customers).)To achieve individual performance targets and contribute to overall business goals.